Weeks 11 & 12: Organizational Change Management (OCM) - The Process of Discovery Within People and Systems
Assignment: Read Chapter 12 in the Block Book: Discovering Gifts, Capacities, and Possibilities
In Oliver Montalbano’s visit with us last Friday, we learned quite a few lessons about consulting for a major consulting firm – how to break in possibly, and how to continually improve. We’ll recap some of this at our meeting Monday. What is important to the key players in this industry is equally important to anyone who wants to problem solve in any capacity.
The last several weeks of this course are a flurry of discovery as we examine the process of change dynamics, and relate it to the imperative of mentoring and coaching as we work to orchestrate positive changes in the environment we’re tasked to help improve.
We’ll ask anyone in the class who has coached what’s important to effective coaching and try our hand in it. Coaching is, to a real extent, a teachable art. We’ll start right here in the classroom.
It’s important we go through this process of inquiry, because to consult is to shepherd others through some sort of change. Consultants often specialize, but they are essentially change managers. Here’s the Wikipedia definition of Change Management:
Change management (sometimes abbreviated as CM) is a collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change. The most common change drivers include: technological evolution, process reviews, crisis, and consumer habit changes; pressure from new business entrants, acquisitions, mergers, and organizational restructuring. It includes methods that redirect or redefine the use of resources, business process, budget allocations, or other modes of operation that significantly change a company or organization. Organizational change management (OCM) considers the full organization and what needs to change, while change management may be used solely to refer to how people and teams are affected by such organizational transition. It deals with many different disciplines, from behavioral and social sciences to information technology and business solutions.